Privacy Policy

Effective Date: 11/03
Holley Heating & Air
Aiken, South Carolina

At Holley Heating & Air, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our HVAC services. By accessing our website or engaging our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Address
Email address
Phone number
Payment information (for service transactions)

Non-Personal Information

Browser type
IP address
Device type
Pages visited on our website
Date and time of visits

We collect this information through contact forms, service requests, phone calls, and cookies on our website.

2. How We Use Your Information

Holley Heating & Air uses your information to:

Schedule and provide HVAC repair, installation, and maintenance services
Respond to inquiries and provide customer support
Process payments and send service confirmations
Improve website functionality and user experience
Send promotional offers, newsletters, or updates (only if you’ve opted in)
Comply with legal or regulatory requirements

3. How We Share Information

We do not sell, rent, or trade your personal information.
We may share your information only with:

Trusted service providers who assist in business operations (e.g., payment processors, web hosting providers)
Legal authorities, when required by law or to protect our rights

All third parties are required to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance browsing experience and analyze site traffic. Cookies do not collect personal data unless you choose to provide it.
You can disable cookies in your browser settings, though this may affect some site features.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt out of receiving marketing communications
Request a copy of the personal information we hold about you

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may include links to third-party websites, such as manufacturers or partners (e.g., Carrier). Holley Heating & Air is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with a revised effective date.